Privacy Policy
This Privacy Policy explains how smebot.my (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website and services.
1. Information We Collect
We only collect information that is necessary to provide and improve our services.
- Basic contact information (such as name and email address) when you contact us or register
- Account-related information required to use our services
- Technical data such as IP address, browser type, and usage data for security and analytics
2. How We Use Your Information
- To provide, operate, and maintain our services
- To respond to support requests and inquiries
- To improve website performance and user experience
- To ensure security and prevent abuse
3. Cookies
We use cookies and similar technologies to ensure the proper functioning of our website and to improve your experience. Cookies do not contain sensitive personal information.
You can control or disable cookies through your browser settings.
4. Third-Party Services
Our website may integrate with third-party services such as analytics, authentication (e.g. Google services), or messaging platforms to provide core functionality.
These third-party services may collect information in accordance with their own privacy policies.
5. Data Sharing
We do not sell, rent, or trade your personal data to third parties. Your information is only shared when necessary to operate our services or comply with legal obligations.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent where applicable
Requests can be made by contacting us using the information below.
8. Data Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@smebot.my